招聘职位:Credit Card Service Banker 信用卡服务专员
学历要求:本科
工作经验:不限
工作地区:不限
性别要求:不限
待遇水平:1
年龄要求:不限
专业要求:不限
招聘期限:2013-08-30至2013-10-02
职位描述及要求:
Credit Card Service Banker 信用卡服务专
Work Location:Guiyang City
RESPONSIBILITIES
To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance
to perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing
To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests
To proactive cross sell card to walk in customers when branch sales are engaged with other customers
To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer
Be responsible to deliver the latest card program details and other product information to the branch
Be responsible to do all application tracking and reporting
Be responsible for all card related administrative tasks and compliance control activities
To perform tasks requested by supervisor or branch manager
KEY REQUIREMENTS
High Integrity
University graduate with 2-3 years work experience in banking or customer service field.
Knowledge of branch functions and operations, security and control policies and procedures preferable
Able to work under pressure
Detail oriented, independent and proactive worker
Excellent interpersonal and communication skills
Sales and service oriented, passionate and initiative
Fluent in both oral and written English
Good PC skills especially MS Excel and MS Word
联系人:蔡小姐
所在地区:贵州-贵阳市
有意者请发送中英文简历至邮箱:hr.guiyang@citi.com
中国足彩网信息请查看贵州省银行招聘考试网